Legal

Terms of service

Last updated October 7, 2026

These terms cover your use of mediabyaevo.com and any services you buy from media by aevo ("aevo", "we", "us"). By booking a shoot, starting a plan or using this site, you agree to them. Questions? Email [email protected].

1. Our services

We offer social media management, on-site filming and short-form video clipping, as described on our plans page. What's included in your plan or shoot is what's listed there at the time you sign up, plus anything we agree in writing (email or text counts).

2. Plans and billing

• Monthly plans are billed in advance, once a month, through our payment processor.
• Plans renew automatically each month until you cancel.
• Filming-only shoots are paid in full when booked, unless we agree otherwise.
• Prices may change. We'll give you at least 30 days' notice before a price change affects your plan.
• If a payment fails, we may pause work until it's sorted.

3. Cancelling

You can cancel a monthly plan at any time by emailing or messaging us. Cancel before your next billing date and you won't be charged again; you keep service until the end of the month you've paid for. Details, refunds and rescheduling are in our cancellation and refund policy.

4. Your content and permissions

• You confirm that anything you send us (videos, photos, logos, music, account access) is yours or you have permission to use it, and that you can let us edit and post it.
• For on-site shoots, you're responsible for getting permission from staff, customers and anyone else who appears on camera, and for having permission to film at the location.
• If you give us access to your social accounts, we'll use it only to do the work you've asked for. You can remove our access at any time.

5. Who owns what

Once you've paid for it, everything we create for you (edited videos, photos, captions and raw footage) is yours to use however you like. We keep the right to show work we've made for you in our portfolio and on our own social media. If you'd rather we didn't, tell us and we won't.

6. Approvals

We don't post anything to your accounts without your approval, unless you've told us in writing to post without checking. Each piece includes 2 rounds of changes. Bigger changes or new ideas after approval may count as new work.

7. Our guarantees

Our guarantees are part of these terms. If we miss one, your remedy is the credit, make-up post or free month described there.

8. What we can't promise

Social media platforms control reach, algorithms and account rules. We work hard to grow your audience and leads, but we can't guarantee specific numbers of views, followers, leads or sales. We're also not responsible for outages, account restrictions or rule changes made by Instagram, Facebook, TikTok, Google or other platforms.

9. Limits of liability

To the extent the law allows, our total liability for any claim related to our services is limited to the amount you paid us in the 3 months before the claim. We're not liable for indirect losses such as lost profits or lost business.

10. Ending service

We may stop working with a client who asks us to post content that's illegal, misleading or harmful, who doesn't pay, or who is abusive to our team. If we end service early, we'll refund any unused part of a prepaid month.

11. Changes to these terms

We may update these terms. If a change matters to your plan, we'll tell you by email before it takes effect. The date at the top shows the latest version.

12. Governing law

These terms are governed by the laws of the United States and the state where media by aevo operates. We'd always rather sort out a problem by talking first, so please reach out before anything else.